ASKMYGP live from 30th April 2020

AskmyGP is really easy to use and it means you can contact us 24/7. 

You will need to register by clicking on the blue link below, on the next line. Select  'consult your GP' and sign up as a new user if you have not registered previousl

Martock&South Petherton surgery are going to use askmyGP to manage all patient requests.  See https://my.askmygp.uk/?c=L85007

The GPs assess each request and then decide on the most appropriate way to resolve the issue. This could be by telephone, face to face or via online messaging.

Although we will encourage patients to submit their requests online, please feel assured that you can still submit a request by phone or in person when you attend the surgery.

We are confident that askmyGP will provide everyone with better access to the surgery and ensure quality care is provided to all.

It's available 24/7 - we respond during working hours.

  • Due to the high level of demand we will endeavour to respond to requests as quickly as possible hopefully within 48 hours(2 working days), if the request is deemed as urgent it will be dealt with that day.
  • All our registered patients are welcome, and as a parent or carer you can use askmyGP on behalf of a patient
  • You can request a particular named clinician if you wish (as long as they are working that day)
  • You may prefer a telephone or email response.
  • You can login by clicking on the link above now, without any paperwork

Frequently asked Questions /media/content/files/Patient%20FAQ%20Martock(3).docx

How to Create my Account/media/content/files/How%20To%20Create%20Your%20Account(2).docx

REGISTERING FOR ONLINE SERVICES

Patient Access allows you to order repeat prescriptions, and view your medical records (once requested) and book appointments.

The services are open 24/7/365 and can be accessed from your PC or mobile device.

 

Register at the surgery in person

Step 1 Read this information leaflet

Step 2 Call in at the practice - please have two forms of ID available, one photo ID, such as a passport, driving licence, freedom pass, etc, and one form of ID with your home address, such as a recent utility bill, bank statement, etc. 

Full List of acceptable ID

Once you have completed the above steps, you will receive a leaflet informing you how to register for, agree to and access the services.

LOG INTO PATIENT ACCESS

 

 

Help?

Further help can be found here